92star Terms and Conditions – Rules for Pakistan Players

1Introduction

92star is an online gaming and sports betting platform serving players in Pakistan. The platform offers a range of services including cricket betting, PSL betting, jackpot slots, live casino games (including Andar Bahar and Poker), Ludo Games, and various promotional programmes such as the Refer a Friend scheme.

These Terms apply to all services offered by 92star, including present and future game categories, bonus programmes and any feature updates made to the platform. These Terms should be read alongside the 92star Privacy Policy and the Responsible Gaming Policy, all of which together govern your relationship with the platform.

92star reserves the right to update or modify these Terms at any time. Changes will be published on this page with an updated "Last Modified" date. Continued use of the platform after changes are published constitutes acceptance of the updated Terms. We recommend reviewing this page periodically.

2Eligibility & Registration

2.1 Age Requirement

You must be at least 18 years of age to register an account and use any service on the 92star platform. By registering, you confirm that you are 18 or older. 92star takes age verification seriously and reserves the right to request identity documents at any time to verify a player's age. Any account found to belong to a person under 18 will be immediately suspended and all funds may be forfeited in accordance with applicable regulations.

2.2 Geographic Eligibility

The 92star platform is designed and operated for players in Pakistan. You must be physically located in a jurisdiction where use of online gaming platforms is permitted at the time of placing bets or making transactions. It is your sole responsibility to ensure your use of 92star complies with applicable local laws. 92star does not represent or warrant that use of the platform is legal in every jurisdiction.

2.3 Registration Information

When you create an account, you must provide accurate, complete and up-to-date information including your real name, date of birth, email address and mobile number. You must not use fictitious names, someone else's identity or false information of any kind. 92star may verify registration details at any time and suspend accounts where information is found to be inaccurate.

2.4 One Account Per Player

Each player may hold only one active account on the 92star platform. Creating multiple accounts — whether under the same name, the same device, the same IP address, or the same payment method — is strictly prohibited. Where multiple accounts are detected, all accounts may be suspended and balances forfeited. If you have accidentally created more than one account, contact 92star support immediately to resolve the matter.

3Account Rules

3.1 Account Security

You are responsible for maintaining the security of your 92star account. This includes choosing a strong password, not sharing your login credentials with others, and logging out of your account on shared or public devices. 92star will never ask you for your password via email, chat or phone.

3.2 Account Verification (KYC)

92star operates a Know Your Customer (KYC) process to verify player identity, age and payment method ownership. You may be asked to provide:

• A copy of your CNIC (Computerised National Identity Card)
• Proof of address (utility bill or bank statement, not older than 3 months)
• Evidence of ownership of the payment method used for deposits (e.g., screenshot of the Easypaisa or JazzCash account)

Failure to provide requested documents within a reasonable timeframe may result in suspension of your account and withholding of pending withdrawals until verification is complete.

3.3 Dormant Accounts

An account is considered dormant if there has been no login activity for a period of 12 consecutive months. 92star may apply a monthly administrative fee to dormant account balances after a 30-day written notice to the registered email address. Dormant accounts will not be closed without prior notice, and any remaining balance after applicable fees will be returned upon valid request.

3.4 Account Currency

All 92star accounts are denominated in Pakistani Rupees (PKR). All deposits, wagers, winnings and withdrawals are processed in PKR. There are no currency conversion fees as no foreign currency transactions are involved.

4Deposits & Withdrawals

4.1 Deposit Methods

92star accepts deposits via the following Pakistani payment methods: Easypaisa, JazzCash, NayaPay, SadaPay, IBFT bank transfer, and Visa/Mastercard debit or credit cards issued by Pakistani banks. The minimum deposit amount is Rs 200. There is no maximum deposit limit, though individual payment providers may apply their own transaction limits.

4.2 Deposit Processing

Deposits via Easypaisa and JazzCash are credited to your 92star account balance within seconds under normal conditions. IBFT transfers may take up to a few hours depending on the sending bank. If a deposit has not appeared in your balance within 2 hours, contact 92star support with your transaction reference number for assistance.

4.3 Withdrawal Rules

The minimum withdrawal amount at 92star is Rs 200. Withdrawal requests must be made to a payment method that you own and that has been used to make at least one deposit to your account. 92star does not process withdrawals to third-party accounts or to payment methods not previously used for deposits.

Withdrawals to Easypaisa and JazzCash are typically processed within 10 minutes during normal operational hours. IBFT withdrawals are typically processed within the same business day. In exceptional circumstances (such as large withdrawal amounts or pending KYC verification), processing may take longer. 92star will communicate any delays to the player by email or live chat.

4.4 Anti-Money Laundering

92star is committed to preventing money laundering and fraud. Deposits must be made with funds that genuinely belong to you. Any attempt to use the 92star platform for money laundering, fraud or any other financial crime will result in immediate account suspension, forfeiture of all balances and reporting to relevant authorities.

5Bonuses & Promotions

5.1 Welcome Bonus

New players at 92star who make a qualifying first deposit are eligible for the 92star welcome bonus. The current welcome offer is a 100% match bonus on first deposits up to Rs 10,000. The minimum qualifying deposit to trigger the welcome bonus is Rs 500. Welcome bonuses are credited automatically upon the first qualifying deposit. Players may only claim the welcome bonus once.

5.2 Wagering Requirements

All bonuses at 92star are subject to wagering requirements before bonus funds or any winnings derived from bonus funds can be withdrawn. The standard wagering requirement on 92star bonuses is 10× the bonus amount. For example, a bonus of Rs 1,000 must be wagered a total of Rs 10,000 across eligible games before withdrawal eligibility is unlocked.

Not all games contribute equally to wagering requirements:

• Cricket Betting and PSL Betting: 100% contribution
• Live Casino (Andar Bahar, Poker): 100% contribution
• Jackpot Slots: 100% contribution
• Ludo Games: 100% contribution

Wagering requirement deadlines: all wagering requirements must be completed within 30 calendar days of the bonus being credited. Any uncompleted wagering requirements after this period result in forfeiture of the bonus balance and any associated winnings.

5.3 Refer a Friend

The 92star Refer a Friend programme allows existing players to earn PKR rewards for each friend they successfully refer to the platform. A referral qualifies when the referred player registers using the referrer's unique link and makes a minimum qualifying deposit of Rs 500. Refer a Friend bonuses are subject to a 5× wagering requirement. Self-referrals, referrals using multiple accounts or fraudulent referrals will be disqualified and may result in account suspension.

5.4 Bonus Abuse

92star reserves the right to cancel any bonus, promotion or associated winnings where evidence of bonus abuse is detected. Bonus abuse includes but is not limited to: opening multiple accounts to claim bonuses multiple times, using automated bets designed to extract bonus value with minimal risk, or any coordinated activity intended to circumvent wagering requirements.

6Games & Betting Rules

6.1 Game Availability

92star offers cricket betting, PSL betting, Jackpot Slots, Poker, Andar Bahar, and Ludo Games. Game availability may vary based on time, server maintenance windows, or regulatory requirements. 92star reserves the right to add, remove or modify any game or betting market at any time without prior notice.

6.2 Bet Settlement

All bets are settled according to the official result of the event or game outcome. For cricket and PSL betting, official match results as declared by the relevant cricket board or league organisation are used. In the event of any dispute regarding a result, 92star's decision is final. Bets placed on cancelled or abandoned matches will be refunded to the player's account balance.

6.3 Minimum and Maximum Bets

Minimum bet amounts vary by game type. The general minimums at 92star are: Cricket/PSL Betting Rs 100; Jackpot Slots Rs 10 per spin; Andar Bahar Rs 50 per round; Poker and Live Casino Rs 50 per round; Ludo Games Rs 50 entry fee. Maximum bet limits also apply and are displayed within each game interface. 92star reserves the right to lower individual player bet limits where unusual betting patterns are detected.

6.4 Void Bets

A bet may be voided by 92star in the following circumstances: the bet was placed as a result of a technical error or incorrect odds displayed due to a system fault; the event or game was cancelled; clear and demonstrable human error in the setting of odds or game parameters. Void bets are refunded in full to the player's account balance.

6.5 Ludo Games Specific Rules

Players participating in real-money Ludo rooms at 92star must complete each game session once started. Intentional disconnections or abandonment of a game in progress may result in forfeiture of the entry fee. A 60-second reconnection window is provided in the event of an unintentional disconnection. Three consecutive time-outs within a single game session will result in automatic forfeiture.

7Responsible Gaming

92star is committed to responsible gaming. The platform provides tools including deposit limits, loss limits, session time reminders and self-exclusion to help players maintain control over their gaming activity. These tools are accessible from your account settings at any time.

Self-exclusion at 92star is available for periods of 30 days, 90 days, 6 months, 1 year or permanent exclusion. During a self-exclusion period, your account will be locked and you will be unable to deposit, bet or access gaming features. Self-exclusion requests are processed within 24 hours of submission.

If you are concerned about your gaming behaviour, or the gaming behaviour of someone you know, 92star urges you to seek help. Details of responsible gaming resources and support organisations are available on the Responsible Gaming page.

8Prohibited Conduct

The following activities are strictly prohibited on the 92star platform. Engaging in any of the following may result in immediate account suspension, forfeiture of all balances, and where appropriate, reporting to law enforcement:

• Creating more than one account per player
• Using false identity information during registration or KYC
• Using software, bots, scripts or any automated system to interact with the platform
• Attempting to exploit technical errors, software bugs or system vulnerabilities for financial gain
• Collusion with other players to manipulate game outcomes, particularly in poker or Ludo tournaments
• Bonus abuse, including but not limited to multi-accounting for bonus collection
• Money laundering or depositing funds of criminal origin
• Harassment, abuse or threatening behaviour directed at 92star staff, dealers or other players
• Sharing your account with another person or allowing another person to access or operate your account
• Attempting to access another player's account without authorisation

9Privacy & Data

92star collects and processes personal data for the purposes of operating your account, processing transactions, verifying identity, detecting fraud, and providing customer support. Personal data is handled in accordance with the 92star Privacy Policy, which is incorporated into these Terms by reference.

By creating an account at 92star, you consent to the collection and processing of personal data as described in the Privacy Policy. You have the right to request access to, correction of, or deletion of your personal data by contacting support@92star.biz. 92star will respond to data requests within a reasonable timeframe and in accordance with applicable data protection requirements.

92star uses industry-standard SSL encryption to protect data transmitted between your device and the platform. However, no online transmission is guaranteed to be 100% secure. Players are encouraged to use strong passwords and to keep their account credentials confidential.

10Liability

10.1 Platform Availability

92star aims to maintain continuous platform availability but does not guarantee uninterrupted access at all times. Scheduled maintenance, technical issues or circumstances beyond 92star's control may occasionally result in downtime. 92star is not liable for any losses resulting from platform unavailability.

10.2 Limitation of Liability

To the maximum extent permitted by applicable law, 92star's total liability to any player in connection with the use of the platform shall not exceed the amount deposited by the player in the 30-day period immediately preceding the event giving rise to the liability claim. 92star is not liable for indirect, consequential, special or punitive damages of any kind.

10.3 Player Responsibility

Players use the 92star platform at their own risk. Gaming and betting involve the risk of financial loss. 92star does not guarantee any return on bets placed and is not responsible for losses incurred through normal gaming activity. It is your responsibility to set and adhere to a gambling budget that you can afford to lose.

10.4 Third-Party Services

The 92star platform may integrate with third-party payment processors (Easypaisa, JazzCash, etc.) and game providers. 92star is not responsible for errors, delays or service failures caused by third-party service providers. Any disputes with payment providers must be directed to the relevant provider, though 92star support will assist where possible.

11Account Suspension & Termination

11.1 92star's Right to Suspend

92star reserves the right to suspend, restrict or permanently close any player account at any time, with or without prior notice, for any of the following reasons: breach of these Terms; suspected fraud or money laundering; failure to complete KYC verification; detected multi-accounting; technical security concerns; or any other reasonable cause at 92star's sole discretion.

11.2 Account Closure by Player

You may request closure of your 92star account at any time by contacting support@92star.biz. Before processing account closure, 92star will settle any open bets, complete pending withdrawals and deduct any applicable fees. Any remaining balance at the time of closure will be returned to a verified payment method associated with your account within 5 business days.

11.3 Funds on Suspended Accounts

Where an account is suspended due to breach of these Terms, a compliance investigation or fraud detection, 92star may temporarily withhold account balances pending the outcome of the investigation. If the investigation confirms a breach, balances may be forfeited in part or in full depending on the nature and extent of the breach. 92star will communicate the outcome and any applicable decisions to the player by email.

12Amendments to Terms

92star reserves the right to amend, update or replace these Terms at any time. Material changes — those that significantly affect player rights, obligations or financial terms — will be communicated to players via email to the registered address and/or via a notification on the 92star website at least 7 days before the changes take effect.

Non-material changes (such as clarifications of existing provisions, formatting improvements or minor administrative updates) may be made without advance notice and take effect immediately upon publication on this page.

If you disagree with any amendment to the Terms, you must stop using the 92star platform and request account closure before the amendment takes effect. Continued use of the platform after the effective date of any amendment constitutes your acceptance of the updated Terms.

13Contact Us

If you have any questions, concerns or disputes relating to these Terms and Conditions, the 92star support team is available to assist. You can reach us through the following channels:

These Terms and Conditions were last reviewed and updated in January 2025. They supersede all previous versions of the 92star Terms and Conditions.